About Us: We are a young and vibrant company that aims to provide good quality branded products.
We cater to the fashion needs of men, women and kids across footwear, apparel, jewellery and accessories.
Terms & Conditions: We operate as a marketplace and we are not directly involved in the transactions between the Users and the Sellers.
As a result, we have no control over the quality, safety, morality or legality of any aspect of the items listed, the truth or accuracy of the listings, the ability of Sellers to sell items or the ability of Users to pay for the Products.
Shipping & Delivery: All Products purchased from the Website shall be delivered to the User by standard courier services partnered with us on behalf of the respective Sellers through a logistics partner or by the Sellers themselves.
On behalf of the Seller, a nominal fee may be charged on all cash on delivery ("COD") orders.
The COD charge can be viewed at the time of placing the order and in all order related emails. This charge shall not be refunded if an item is returned or if the cancellation request is raised after the order is shipped.
Exchange/Returns: In case you don't like the purchased product, you can easily exchange/return it. Kindly refer our website to know more about the hassle-free process.
Contact us: Want to know about order status or queries related to a product? Give us a call or drop an e-mail.
Phone number: 0124-6128000; Email: care@jabong.com.
If you have a query related to our products, services or policies please go through our FAQ section, where you will find answers to the most common questions asked by our customers.
Hopefully, you will find the answer to your query, but if you don't, please feel free to contact us and we promise we will do our best to resolve your concern.
You can drop us an email at care@jabong.com. Our customer service representatives will get back to you with your answer within 2 business days. |
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